Refund policy

We always aim to make sure our customers love our products, but unfortunately for hygiene reasons we do not accept returns on our products.

You can always contact us for any return question at info@shopluxelashes.co.uk and we will be happy to assist you.

Damages and issues 
Please check your items upon arrival and contact us immediately in the rare event that the item is faulty, damaged or if you receive the wrong item so that we can resolve this for you.